Privacy policy for the website of HCI – Help & Charity International e.V.

This privacy policy describes how HCI – Help & Charity International collects, uses, stores, and protects personal data that you provide to us via our website [www.hci-org.com]. We take the protection of your data seriously and are committed to respecting and protecting your privacy.

1. Data collection and useWe may collect various types of personal data, including:
   • Contact information: Your name, email address, telephone number, and postal address to communicate with you and provide you with information.
   • Payment information: If you choose to support us financially or make donations, we may collect information such as your credit card number or other payment details. Please note that sensitive payment information is processed securely, and we do not store this data on our servers.
   • IP address and device information: We may collect information about your visit to our website, including your IP address, browser, operating system, and device information, to operate and improve the website and ensure security.
   • Other information: Any other information you voluntarily provide to us, whether in the form of messages, requests, or comments.

   We use this personal data for the following purposes:

   • Providing information: To provide you with information about our organization, our mission, and our activities.
   • Processing donations: If you provide donations or financial support, we use your payment information to process these transactions.
   • Communication: To respond to your inquiries, comments, or concerns and to communicate with you.
   • Improving the website: To improve our website and services, including analyzing website visits and behavior to optimize the user experience.
   • Compliance with legal obligations: To comply with legal obligations, including fulfilling tax requirements and other legal obligations.
2. Disclosure of data to third partiesWe do not share your personal data with third parties without your express consent, unless required by law or necessary to provide our services. In some cases, however, third parties may have access to your data, including:
   • Service providers: We may engage third-party service providers to assist us in processing your data, e.g., in processing donations or hosting our website. These service providers have access to your data only to the extent necessary to perform their services and are subject to confidentiality agreements.
   • Legal requirements: We may disclose personal data when required by law to comply with legal obligations, e.g., at the request of law enforcement agencies or to comply with tax obligations.
   • Protection of our interests: We may disclose personal data to protect our interests and rights, including enforcing our terms of use or our privacy policy.
3. Data securityWe use appropriate technical and organizational measures to ensure the security of your data and to protect it from unauthorized access, loss, misuse, or unauthorized disclosure. We use encryption, firewalls, and access controls to secure your data.
4. Data protection rightsYou have certain data protection rights with regard to your personal data. These rights include:
   • Right to information: You have the right to obtain information about the personal data we have stored.
   • Right to rectification: You can ask us to correct inaccurate or incomplete personal data.
   • Right to erasure: Under certain circumstances, you have the right to request the deletion of your personal data.
   • Right to data portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format and to transmit it to another organization.
   • Right to object: You can object to the processing of your personal data if we process your data for specific purposes.
   • Right to complain: If you believe that your data protection rights have been violated, you have the right to lodge a complaint with the competent data protection authority.

   Please contact us if you wish to exercise any of these rights or have questions about your data protection rights. We will process your requests in accordance with applicable data protection laws.

5. Changes to this privacy policyThis privacy policy may be updated from time to time to reflect changes in our privacy practices or legal requirements. The updated privacy policy will be published on our website, and the date of the last update will be indicated at the top of the statement.
6. Contact informationIf you have any questions, comments, or concerns regarding our privacy policy or the processing of your data, please contact us at:

   HCI – Help & Charity International e.V.
   Iserlohner Str. 9, 40472 Düsseldorf
   info@hci-org.com